Terms and Conditions
Delivery Information
G Tunnell Online Shop operates and supplies to the UK only. If you are purchasing from abroad, please call us for more information. All orders that exceed £200 will be delivered Free of Charge to the UK. For all orders below £200, we charge a flat rate delivery of £4.50. This is also the standard rate for multiple purchases of one or more items in the same order. For example, buying three pairs of Oakley sunglasses and an Oakley watch would collectively result in a standalone delivery charge of £4.50. Deliveries can take place anytime between 9am-5pm. If you need to request a specific time for delivery, you may need to pay a premium. If we need to re-deliver, there may be a charge dependant on the quantity of goods and location. All orders are delivered by Royal Mail First Class Recorded Delivery unless otherwise specified by a customer when making a telephone purchase. It is advised that all customers check there is access for up to a 40' vehicle. If you think this may be restricted for parking, stopping or delivery then please inform us so we can arrange another vehicle more suitable to deliver your goods. For more information about Delivery charges, please contact us.
Refunds & Returns Policy
We will accept back orders if they are unopened, you have the right to cancel the contract at any time up to 7 working days starting the day after delivery (7 day cooling off period). All monies including the original delivery cost are refunded if the goods are cancelled within the 7 day cooling off period. The goods should be returned back to us and the cost of delivery will need to be covered by you. The goods should be returned back to us and the cost of both inward and outward delivery will need to be met by you.
Please review your order form to confirm that you have ordered the correct goods to avoid any misunderstanding. Paid orders that are cancelled less than 24hrs before delivery will be subject to an administration charge of 5% and possibly a delivery charge if the goods have been dispatched already. Delivery costs can only be refunded if the return is due to an error on our part. All credits will be processed within 14 days.
Company & Website Terms
The content of the pages of this website is for your general information and use only. It is subject to change without notice. The term G Tunnell Online Shop, G Tunnell Opticians or "us" or "we" refers to TUNNELL VISION LIMITED, the owner of the website whose registered office is G. Tunnell Opticians, 6 Mealcheapen Street, Worcester, Worcestershire, WR1 2DH. Our company registration number is 05383682. The term "you" refers to the user or viewer of our website. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
Disclaimers
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. All Oakley logos, product images, product descriptions, trademarks, illustrations, designs, icons, photographs, artwork and images are copyrights and trademarks owned by Oakley, Inc. and its subsidiaries and affiliates (“Oakley”). All Cartier logos, product images, product descriptions, trademarks, illustrations, designs, icons, photographs, artwork and images are copyrights and trademarks owned by Cartier.
For more information about our terms and conditions, please contact us on 01905 613 020.
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